{"id":248,"date":"2022-12-04T20:02:35","date_gmt":"2022-12-04T19:02:35","guid":{"rendered":"https:\/\/up2sky.aero\/?page_id=248"},"modified":"2026-08-19T12:51:40","modified_gmt":"2026-08-19T10:51:40","slug":"vseobecne_obchodne_podmienky","status":"publish","type":"page","link":"https:\/\/up2sky.aero\/en\/vseobecne_obchodne_podmienky\/","title":{"rendered":"VOP"},"content":{"rendered":"<p class=\"has-text-align-left wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">v zmysle \u00a7 273 z\u00e1kona \u010d. 513\/1991 Zb. Obchodn\u00fd z\u00e1konn\u00edk v znen\u00ed neskor\u0161\u00edch predpisov<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">I. V\u0161eobecn\u00e9 ustanovenia<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Prev\u00e1dzkovate\u013eom internetov\u00e9ho obchodu umiestnen\u00e9ho na dom\u00e9ne <a href=\"https:\/\/up2sky.aero\/en\/\">https:\/\/up2sky.aero<\/a> je:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pred\u00e1vaj\u00faci:<\/strong><br>Obchodn\u00e9 meno: up2sky.aero, s.r.o.<br>S\u00eddlo: Dru\u017estevn\u00e1 3413\/37, 058 01 Poprad \u2013 Ve\u013ek\u00e1, Slovensk\u00e1 republika<br>I\u010cO: 36467456<br>DI\u010c: 2020018902<br>I\u010c DPH: SK2020018902<br>E-mail: <a>fly@up2sky.aero<\/a><br>Telef\u00f3n: +421 905 564 744<br>\u0160tatut\u00e1rny org\u00e1n: Ing. Peter Dujava<br>(\u010falej len \u201ePred\u00e1vaj\u00faci\u201c)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tieto obchodn\u00e9 podmienky s\u00fa platn\u00e9 a \u00fa\u010dinn\u00e9 od 01.12.2022, aktualizovan\u00e9 27.6.2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00facim je fyzick\u00e1 alebo pr\u00e1vnick\u00e1 osoba, ktor\u00e1 si objedn\u00e1 slu\u017eby prostredn\u00edctvom internetov\u00e9ho obchodu (\u010falej len \u201eKupuj\u00faci\u201c).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Spotrebite\u013eom je fyzick\u00e1 osoba, ktor\u00e1 nekon\u00e1 v r\u00e1mci predmetu svojej podnikate\u013eskej \u010dinnosti alebo povolania.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">II. Predmet zmluvy<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Predmetom zmluvy je poskytovanie slu\u017eieb Pred\u00e1vaj\u00faceho, najm\u00e4:<br>a) funny flights na leteckom simul\u00e1tore<br>b) pren\u00e1jom leteck\u00e9ho simul\u00e1tora<br>c) slu\u017eby pilot shopu<br>(\u010falej len \u201eSlu\u017eby\u201c).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Slu\u017eby m\u00f4\u017eu by\u0165 poskytovan\u00e9 priamo Pred\u00e1vaj\u00facim alebo prostredn\u00edctvom zmluvn\u00fdch partnerov opr\u00e1vnen\u00fdch na ich poskytovanie.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">III. Objedn\u00e1vka a uzatvorenie zmluvy<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Objedn\u00e1vka sa realizuje prostredn\u00edctvom elektronick\u00e9ho formul\u00e1ra na webovej str\u00e1nke.<\/li>\n\n\n\n<li>Podmienkou platnej objedn\u00e1vky je vyplnenie v\u0161etk\u00fdch povinn\u00fdch \u00fadajov pravdivo a \u00faplne.<\/li>\n\n\n\n<li>Odoslan\u00edm objedn\u00e1vky Kupuj\u00faci potvrdzuje, \u017ee sa obozn\u00e1mil s t\u00fdmito obchodn\u00fdmi podmienkami a s\u00fahlas\u00ed s nimi.<\/li>\n\n\n\n<li>Po odoslan\u00ed objedn\u00e1vky je t\u00e1to pova\u017eovan\u00e1 za z\u00e1v\u00e4zn\u00fd n\u00e1vrh na uzatvorenie zmluvy.<\/li>\n\n\n\n<li>Zmluva vznik\u00e1 momentom doru\u010denia potvrdenia objedn\u00e1vky Pred\u00e1vaj\u00facim na e-mail Kupuj\u00faceho.<\/li>\n\n\n\n<li>Pred\u00e1vaj\u00faci si vyhradzuje pr\u00e1vo objedn\u00e1vku odmietnu\u0165 alebo zru\u0161i\u0165 najm\u00e4 ak:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>objedn\u00e1vku nie je mo\u017en\u00e9 potvrdi\u0165,<\/li>\n\n\n\n<li>\u00fadaje s\u00fa ne\u00fapln\u00e9 alebo nespr\u00e1vne,<\/li>\n\n\n\n<li>objedn\u00e1vka nebola uhraden\u00e1,<\/li>\n\n\n\n<li>slu\u017ebu nie je mo\u017en\u00e9 zabezpe\u010di\u0165.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">IV. Cena a platobn\u00e9 podmienky<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cena Slu\u017eieb je uveden\u00e1 na webovej str\u00e1nke Pred\u00e1vaj\u00faceho.<\/li>\n\n\n\n<li>Ceny s\u00fa kone\u010dn\u00e9, pokia\u013e nie je uveden\u00e9 inak.<\/li>\n\n\n\n<li>Platba je mo\u017en\u00e1 prostredn\u00edctvom:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>platobnej karty (VISA, Mastercard),<\/li>\n\n\n\n<li>Apple Pay,<\/li>\n\n\n\n<li>Google Pay,<\/li>\n\n\n\n<li>PayPal,<\/li>\n\n\n\n<li>bankov\u00e9ho prevodu.<\/li>\n<\/ul>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Pred\u00e1vaj\u00faci je opr\u00e1vnen\u00fd poskytn\u00fa\u0165 z\u013eavy pod\u013ea vlastn\u00e9ho uv\u00e1\u017eenia.<\/li>\n\n\n\n<li>Slu\u017eba alebo voucher bude dodan\u00fd a\u017e po \u00faplnom zaplaten\u00ed ceny.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">V. Dodanie voucheru<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Voucher je zasielan\u00fd elektronicky na e-mail Kupuj\u00faceho po prip\u00edsan\u00ed platby.<\/li>\n\n\n\n<li>Voucher m\u00f4\u017ee by\u0165 zaslan\u00fd aj v tla\u010denej forme, ak je to dohodnut\u00e9.<\/li>\n\n\n\n<li>Kupuj\u00faci je povinn\u00fd skontrolova\u0165 spr\u00e1vnos\u0165 doru\u010den\u00fdch \u00fadajov.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">VI. Podmienky pou\u017eitia voucheru<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Voucher opr\u00e1v\u0148uje Kupuj\u00faceho na \u010derpanie zak\u00fapenej Slu\u017eby.<\/li>\n\n\n\n<li>Voucher je jednorazov\u00fd, pokia\u013e nie je v\u00fdslovne uveden\u00e9 inak.<\/li>\n\n\n\n<li>Voucher je prevodite\u013en\u00fd na tretiu osobu, ak to nebr\u00e1ni charakter Slu\u017eby.<\/li>\n\n\n\n<li>Doba platnosti Voucheru je obmedzen\u00e1 a to na dva roky od zak\u00fapenia a Voucher mo\u017eno pou\u017ei\u0165 najnesk\u00f4r posledn\u00fd de\u0148 tejto lehoty. Poukazy zak\u00fapen\u00e9 od 1.1.2023 s\u00fa vyd\u00e1van\u00e9 s neobmedzenou platnos\u0165ou.<\/li>\n\n\n\n<li>Term\u00edn Slu\u017eby je potrebn\u00e9 rezervova\u0165 vopred.<\/li>\n\n\n\n<li>Pred\u00e1vaj\u00faci si vyhradzuje pr\u00e1vo zmeni\u0165 alebo zru\u0161i\u0165 term\u00edn z objekt\u00edvnych d\u00f4vodov (najm\u00e4 po\u010dasie, technick\u00e9 alebo prev\u00e1dzkov\u00e9 d\u00f4vody).<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">VII. Storno podmienky<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Zru\u0161enie objedn\u00e1vky je mo\u017en\u00e9 e-mailom na adresu <a>fly@up2sky.aero<\/a>.<\/li>\n\n\n\n<li>Pred\u00e1vaj\u00faci je opr\u00e1vnen\u00fd \u00fa\u010dtova\u0165 storno poplatok:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>do 14 dn\u00ed od objedn\u00e1vky: 0 %, ak nejde o z\u00e1konn\u00e9 odst\u00fapenie,<\/li>\n\n\n\n<li>15 a\u017e 30 dn\u00ed: 20 % z ceny,<\/li>\n\n\n\n<li>nad 30 dn\u00ed: 50 % z ceny.<\/li>\n<\/ul>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Po uplynut\u00ed platnosti voucheru nie je mo\u017en\u00e9 objedn\u00e1vku stornova\u0165.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">VIII. Odst\u00fapenie od zmluvy spotrebite\u013eom<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Spotrebite\u013e m\u00e1 pr\u00e1vo odst\u00fapi\u0165 od zmluvy do 14 dn\u00ed odo d\u0148a prevzatia voucheru bez uvedenia d\u00f4vodu.<\/li>\n\n\n\n<li>Odst\u00fapenie mus\u00ed by\u0165 doru\u010den\u00e9 e-mailom na adresu Pred\u00e1vaj\u00faceho.<\/li>\n\n\n\n<li>Pred\u00e1vaj\u00faci vr\u00e1ti platbu do 15 dn\u00ed od doru\u010denia odst\u00fapenia.<\/li>\n\n\n\n<li>Spotrebite\u013e nem\u00e1 pr\u00e1vo odst\u00fapi\u0165 od zmluvy, ak bola Slu\u017eba u\u017e poskytnut\u00e1.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">IX. Poskytovanie Slu\u017eieb<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Slu\u017eba sa poskytuje v dohodnutom term\u00edne.<\/li>\n\n\n\n<li>Pred\u00e1vaj\u00faci nezodpoved\u00e1 za nemo\u017enos\u0165 poskytnutia Slu\u017eby z d\u00f4vodov nez\u00e1visl\u00fdch od jeho v\u00f4le (najm\u00e4 po\u010dasie, technick\u00e9 poruchy, prev\u00e1dzkov\u00e9 obmedzenia).<\/li>\n\n\n\n<li>V takom pr\u00edpade bude dohodnut\u00fd n\u00e1hradn\u00fd term\u00edn.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">X. Reklam\u00e1cie<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Kupuj\u00faci je povinn\u00fd uplatni\u0165 reklam\u00e1ciu bezodkladne, najnesk\u00f4r do 2 pracovn\u00fdch dn\u00ed od zistenia vady voucheru.<\/li>\n\n\n\n<li>Reklam\u00e1cie Slu\u017eieb sa vybavuj\u00fa v s\u00falade s pr\u00e1vnymi predpismi SR, najm\u00e4 z\u00e1konom o ochrane spotrebite\u013ea.<\/li>\n\n\n\n<li>Lehota na vybavenie reklam\u00e1cie je 30 dn\u00ed.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">XI. Ochrana osobn\u00fdch \u00fadajov<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Pred\u00e1vaj\u00faci sprac\u00fava osobn\u00e9 \u00fadaje v s\u00falade s Nariaden\u00edm (E\u00da) 2016\/679 (GDPR) a z\u00e1konom \u010d. 18\/2018 Z. z.<\/li>\n\n\n\n<li>Sprac\u00favaj\u00fa sa najm\u00e4 tieto \u00fadaje:<br>meno, priezvisko, adresa, e-mail, telef\u00f3n.<\/li>\n\n\n\n<li>\u00da\u010delom sprac\u00favania je:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>plnenie zmluvy,<\/li>\n\n\n\n<li>faktur\u00e1cia,<\/li>\n\n\n\n<li>doru\u010denie voucheru,<\/li>\n\n\n\n<li>komunik\u00e1cia so z\u00e1kazn\u00edkom.<\/li>\n<\/ul>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Osobn\u00e9 \u00fadaje m\u00f4\u017eu by\u0165 poskytnut\u00e9:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00fa\u010dtovn\u00edkom,<\/li>\n\n\n\n<li>doru\u010dovac\u00edm spolo\u010dnostiam,<\/li>\n\n\n\n<li>zmluvn\u00fdm partnerom poskytuj\u00facim slu\u017eby.<\/li>\n<\/ul>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Dotknut\u00e1 osoba m\u00e1 v\u0161etky pr\u00e1va pod\u013ea GDPR (pr\u00edstup, oprava, v\u00fdmaz, obmedzenie, prenosnos\u0165, n\u00e1mietka).<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">XII. Cookies<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Webov\u00e1 str\u00e1nka pou\u017e\u00edva cookies na zabezpe\u010denie funk\u010dnosti, anal\u00fdzy n\u00e1v\u0161tevnosti a zlep\u0161enie pou\u017e\u00edvate\u013esk\u00e9ho komfortu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pou\u017e\u00edvate\u013e m\u00f4\u017ee pou\u017e\u00edvanie cookies obmedzi\u0165 alebo vypn\u00fa\u0165 v nastaveniach prehliada\u010da.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">XIII. Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Pr\u00e1vne vz\u0165ahy sa riadia pr\u00e1vnym poriadkom Slovenskej republiky.<\/li>\n\n\n\n<li>Neplatnos\u0165 jednotliv\u00e9ho ustanovenia nem\u00e1 vplyv na platnos\u0165 ostatn\u00fdch ustanoven\u00ed.<\/li>\n\n\n\n<li>Pred\u00e1vaj\u00faci si vyhradzuje pr\u00e1vo tieto obchodn\u00e9 podmienky meni\u0165.<\/li>\n\n\n\n<li>Zmeny nadob\u00fadaj\u00fa \u00fa\u010dinnos\u0165 ich zverejnen\u00edm na webovej str\u00e1nke.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-ce18db7c-5112-4788-b37d-2f93c8892b2c\" href=\"http:\/\/up2sky.aero\/wp-content\/uploads\/2025\/08\/formular-odstupenia-od-zmluvy.docx\">formular-odstupenia-od-zmluvy<\/a><a href=\"http:\/\/up2sky.aero\/wp-content\/uploads\/2025\/08\/formular-odstupenia-od-zmluvy.docx\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-ce18db7c-5112-4788-b37d-2f93c8892b2c\">Stiahnu\u0165<\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY v zmysle \u00a7 273 z\u00e1kona \u010d. 513\/1991 Zb. Obchodn\u00fd z\u00e1konn\u00edk v znen\u00ed neskor\u0161\u00edch predpisov I. V\u0161eobecn\u00e9 ustanovenia Prev\u00e1dzkovate\u013eom internetov\u00e9ho obchodu umiestnen\u00e9ho na dom\u00e9ne https:\/\/up2sky.aero je: Pred\u00e1vaj\u00faci:Obchodn\u00e9 meno: up2sky.aero, s.r.o.S\u00eddlo: Dru\u017estevn\u00e1 3413\/37, 058 01 Poprad \u2013 Ve\u013ek\u00e1, Slovensk\u00e1 republikaI\u010cO: 36467456DI\u010c: 2020018902I\u010c DPH: SK2020018902E-mail: fly@up2sky.aeroTelef\u00f3n: +421 905 564 744\u0160tatut\u00e1rny org\u00e1n: Ing. Peter Dujava(\u010falej len [&hellip;]<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-248","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky | UP2SKY<\/title>\n<meta name=\"description\" content=\"V\u0161eobecn\u00e9 obchodn\u00e9 podmienky spolo\u010dnosti UP2SKY upravuj\u00face objedn\u00e1vky, platby, vouchery a poskytovanie slu\u017eieb.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/up2sky.aero\/en\/vseobecne_obchodne_podmienky\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" 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